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< Back Tips for Motivational Interviewing < Previous Next > This micro-lesson shares practical Motivational Interviewing tips that help service providers support client autonomy, reduce resistance, and build trust in everyday conversations. Date Released December 22, 2025 Download Guides Additional Resources Designed for direct service providers, community-based organizations, and others supporting refugees and ORR-eligible populations, this micro-lesson introduces practical tips for using Motivational Interviewing (MI) in everyday client interactions. Viewers will learn about the Spirit of MI and how to implement this mindset in daily work. Through simple examples and real-world scenarios from resettlement, this session highlights how client-centered communication techniques can facilitate conversations on motivation and change. This lesson offers general communication guidance and encouragement, not clinical or therapeutic advice. Additional Resources Websites/Webinars Support Guide Motivational Interviewing 101 Motivational Interviewing Network of Trainers (MINT) MI Guidance Documents MI Center for Change Free MI Resource Library Switchboard TA Project MIRACLE Community of Practice Podcasts/PDFs Switchboard TA What is Motivational Interviewing? Motivational Interviewing Network of Trainers (MINT) A Pocket Guide to Motivational Interviewing Center for Behavioral Health Integration, LLC Motivational Interviewing: Cheat Sheet These resources are provided to support continued learning. Some were created for different fields or contexts, and you are encouraged to take what is helpful and adapt it to your work. These materials are not sponsored by Solvera Consulting or SupportGuide; they are offered solely as supplemental learning tools.

Mission Neighborhood Centers - Wolfsohn Campus Community Based Organization Contact Information Address 362 Capp St, San Francisco, CA 94110, USA Contact Details Phone: (415) 206-7750 Service Counties Email: info@mncsf.org Website: https://mncsf.org/ San Francisco Agency Overview Mission Neighborhood Centers, Inc. (MNC) delivers direct community services across multiple focus areas. Early Care & Education includes full-day Head Start and State Preschool programs for infants, toddlers, and preschoolers. Youth services offer after-school homework help, career inspiration, environmental and restorative justice cohorts, home detention supervision, and girls’ empowerment circles. Workforce development provides job training, GED and driver’s license support, internships, and summer employment for youth and adults. Family Resource Centers deliver intensive case management, parenting education, peer groups, GED/ESL instruction, and wrap‑around family services. Healthy Aging & Disability programs and homelessness prevention services are also offered, including energy assistance and home weatherization. Eligibility & Referral Languages & Populations Ways to Support Languages Populations Ways to Support Accepts Financial Donations Accepts Volunteers Eligibility & Referral Programs & Services Basic Needs Case Management Employment Services Children, Youth & Family Health & Wellness Immigration & Legal Adult Education & ESL Elderly services Family support services Youth services English as a Second Language (ESL) Last Updated: Nov 25, 2025 Is this your organization? Request edit access.

Kern County Human Services Government Agency Contact Information Address 100 E California Ave, Bakersfield, CA 93307, USA Contact Details Phone: (661) 631-6000 Service Counties Email: Website: https://www.kcdhs.org/home-dhs Kern Agency Overview The Department provides public assistance programs (CalFresh, CalWORKs, Medi-Cal), child protective services, adult protective services, and workforce development services to residents of Kern County. Eligibility & Referral Languages & Populations Ways to Support Languages Populations Ways to Support Eligibility & Referral Programs & Services Basic Needs Case Management Employment Services Children, Youth & Family Health & Wellness Immigration & Legal Adult Education & ESL Benefits assistance Job search and placement Healthcare navigation support Mental health navigation and access Last Updated: Nov 25, 2025 Is this your organization? Request edit access.

Immigrants Rising Community Based Organization, Legal Services Provider Contact Information Address 18 Bartol Street suite 1220, San Francisco, CA 94133, USA Contact Details Phone: (415) 787-3432 Service Counties Email: info@immigrantsrising.org Website: https://immigrantsrising.org/ San Francisco Agency Overview Immigrants Rising supports undocumented young people to achieve their educational and career goals. They facilitate virtual Wellness Support Groups, typically six‑week, peer‑based sessions led by mental health professionals. The organization also runs career and leadership training programs including a Pre‑Law Fund and a Mental Health Career Program designed to support undocumented professionals in California with licensure preparation. Eligibility & Referral Languages & Populations Ways to Support Languages Populations Ways to Support Accepts Financial Donations Eligibility & Referral Programs & Services Basic Needs Case Management Employment Services Children, Youth & Family Health & Wellness Immigration & Legal Adult Education & ESL Advanced career pathways Mental health navigation and access Support groups Advanced education support Last Updated: Nov 25, 2025 Is this your organization? Request edit access.

Jewish Family & Children’s Services San Francisco Resettlement Agency, Faith-Based Organization Contact Information Address 2150 Post Street, San Francisco, CA 94115, USA Contact Details Phone: (415) 449-3700 Service Counties Email: info@jfcs.org Website: https://www.jfcs.org/ San Francisco Agency Overview Jewish Family & Children’s Services (JFCS) in San Francisco delivers legal support and holistic care to refugees, immigrants, older adults, and families. Their accredited legal team assists with naturalization, adjustment of status, family petitions, refugee travel documents, employment authorization, DACA, TPS, humanitarian parole, affidavits of support, and removal-defense representation. They also offer citizenship classes remotely or on-site, attorney accompaniment at USCIS interviews, case management, benefit navigation, mental-health support, and language-access services. Eligibility & Referral Languages & Populations Ways to Support Languages Ukrainian, Russian, Spanish Populations Ukrainian, All populations Ways to Support Accepts Donated Goods Accepts Financial Donations Accepts Volunteers Eligibility & Referral Programs & Services Basic Needs Case Management Employment Services Children, Youth & Family Health & Wellness Immigration & Legal Adult Education & ESL Benefits assistance Food access (meals, groceries) General case management Domestic violence support Elderly services School enrollment (primary and secondary) Community wellness and integration Healthcare navigation support Mental health navigation and access Adjustment of Status/Green Card Asylum Applications Family-Based Petitions General immigration legal assistance Immigration consultations Naturalization/Citizenship Temporary Protected Status (TPS) Last Updated: Nov 25, 2025 Is this your organization? Request edit access.

Los Angeles County Department of Mental Health Government Agency, Health Care and/or Medical Provider Contact Information Address Los Angeles, CA, USA Contact Details Phone: (800) 854-7771 Service Counties Email: Website: https://dmh.lacounty.gov/ Los Angeles Agency Overview As the nation’s largest public mental health department, LACDMH ensure access to care and treatment for our most vulnerable residents in the Los Angeles region. Mental health services provided include assessments, case management, crisis intervention, medication support, peer support, psychotherapy and other rehabilitative services. Services provided via their phone number, no physical location. Eligibility & Referral Languages & Populations Ways to Support Languages Dari, Ukrainian, Spanish, Pashto, Farsi, Russian, French, Korean, Armenian, Tagalog, Mandarin, Telephonic Interpretation Populations Ways to Support Eligibility & Referral Programs & Services Basic Needs Case Management Employment Services Children, Youth & Family Health & Wellness Immigration & Legal Adult Education & ESL Clinical counseling Mental health navigation and access Psychosocial education and support Last Updated: Nov 25, 2025 Is this your organization? Request edit access.

KCCEB Korean Community Center of the East Bay Ethnic Community Based Organization, Legal Services Provider Contact Information Address 101 Callan Ave Suite 400, San Leandro, CA 94577, USA Contact Details Phone: (510) 547-2662 Service Counties Email: general@kcceb.org Website: https://kcceb.org/ San Francisco Agency Overview The Korean Community Center of the East Bay offers information, referrals and navigation in multiple languages for government safety-net programs such as housing, health care and benefits. It provides legal consultation by appointment for immigration matters including naturalization, green card renewal and re-entry permits. The agency also delivers free confidential counseling services for youth, adults and seniors and runs a home-visit case management program helping older adults access housing and public benefit programs. Eligibility & Referral Languages & Populations Ways to Support Languages Populations All populations Ways to Support Eligibility & Referral Programs & Services Basic Needs Case Management Employment Services Children, Youth & Family Health & Wellness Immigration & Legal Adult Education & ESL Benefits assistance Food stamps (CalFresh) assistance Elderly services Community wellness and integration Adjustment of Status/Green Card General immigration legal assistance Naturalization/Citizenship Last Updated: Nov 25, 2025 Is this your organization? Request edit access.

Food Bank of Northern Nevada Food Bank Contact Information Address 550 Italy Dr, Sparks, NV 89437, USA Contact Details Phone: (775) 331-3663 Service Counties Email: info@fbnn.org Website: https://fbnn.org/ Nevada, Sierra, Modoc, Lassen, Plumas, Mono, Inyo Agency Overview The Food Bank of Northern Nevada collects and distributes food to pantries and programs in its service area. While located in Nevada, the Food Bank of Northern Nevada often serves border communities in California and plays a role in the broader regional food distribution network, sometimes working with CalFoods Logistics, which facilitates food distribution across California. Services not provided at their physical location, follow to their website to find food distribution locations. Eligibility & Referral Languages & Populations Ways to Support Languages Populations Ways to Support Accepts Financial Donations Accepts Volunteers Eligibility & Referral Programs & Services Basic Needs Case Management Employment Services Children, Youth & Family Health & Wellness Immigration & Legal Adult Education & ESL Food access (meals, groceries) Last Updated: Nov 25, 2025 Is this your organization? Request edit access.

< Back < Previous Next > Maximizing Impact: Connecting Clients to Free Resources for Everyday Needs June 26, 2025 Presenters: Solvera Programs and tools to help you better support clients — especially when they’re struggling to meet basic needs like housing, dental care, vision, or utilities. Download Slides Additional Resources This session was packed with immediately usable tools to help you better support clients — especially when they’re struggling to meet basic needs like housing, dental care, vision, or utilities. We walked through underused but high-impact programs that can make a real difference, even in short interactions. Resource Links Utilities FERA (Family Electric Rate Assistance) LIHEAP (Low-Income Home Energy Assistance Program) CAP (Customer Assistance Program) CAL Water Hardship Program Connectivity California Lifeline Lifeline - smart device and internet Glasses & Dental National Eye Institute California Dental Association FQHC (Federally Qualified Health Center) locater Safety Net Services CA Community Safety Net Services Locator Cal CAPA (California Community Action Partnership Association) Map of Service Providers: https://bit.ly/ CA-Map Community Services and Development - Main page to navigate CA utility and safety-net services

Catholic Charities Diocese of Stockton Legal Services Provider, Faith-Based Organization Contact Information Address 6777 Embarcadero Dr, Stockton, CA 95219, USA Contact Details Phone: (209) 444-5910 Service Counties Email: info@ccstockton.org Website: https://www.ccstockton.org/ San Joaquin, Stanislaus, Calaveras, Tuolumne, Alpine, Mono Agency Overview Catholic Charities of Stockton offers immigration legal services at their Embarcadero Drive location. Their BIA-accredited staff assist with permanent residence applications, citizenship and naturalization, family petitions, extreme hardship waivers, DACA renewals, residence card renewals, affidavits of support, and citizenship mock interviews. Eligibility & Referral Languages & Populations Ways to Support Languages Populations All populations Ways to Support Eligibility & Referral Programs & Services Basic Needs Case Management Employment Services Children, Youth & Family Health & Wellness Immigration & Legal Adult Education & ESL Deferred Action for Childhood Arrivals (DACA) Family-Based Petitions Naturalization/Citizenship Last Updated: Nov 25, 2025 Is this your organization? Request edit access.

Asian Resources, Inc (ARI) - Headquarters Community Based Organization Contact Information Address 6270 Elder Creek Rd, Sacramento, CA 95824, USA Contact Details Phone: (916) 454-1892 Service Counties Email: info@asianresources.org Website: https://asianresources.org/ Sacramento Agency Overview Asian Resources, Inc. (ARI) in Sacramento offers employment and education programs, including job training, digital literacy, and workforce development at its multiple centers including the ARI Job Center and a Citrus Heights site. The agency provides free tax filing assistance, computer skills workshops, and youth employment services. ARI provides housing and basic needs resource support, and are listed as an immigration and naturalization service provider by resource directories. Eligibility & Referral Languages & Populations Ways to Support Languages Mandarin, Vietnamese Populations All populations Ways to Support Accepts Financial Donations Accepts Volunteers Eligibility & Referral Programs & Services Basic Needs Case Management Employment Services Children, Youth & Family Health & Wellness Immigration & Legal Adult Education & ESL Food stamps (CalFresh) assistance Youth services Community wellness and integration Healthcare navigation support General immigration legal assistance Last Updated: Nov 25, 2025 Is this your organization? Request edit access.

Inland Counties Legal Services Ontario Legal Services Provider Contact Information Address 3500 Porsche Way suite 200, Ontario, CA 91764, USA Contact Details Phone: (888) 245-4257 Service Counties Email: intake@icls.org Website: https://www.inlandlegal.org/ San Bernardino Agency Overview Inland Counties Legal Services Inc provides free civil legal assistance to eligible low income individuals seniors and people with disabilities in Riverside and San Bernardino Counties California. The agency offers advice brief service and full representation in areas including housing consumer debt family and domestic violence public benefits elder law immigration small business taxpayer assistance education law guardianship expungement and systemic litigation. Eligibility & Referral Languages & Populations Ways to Support Languages Populations All populations Ways to Support Accepts Financial Donations Accepts Volunteers Eligibility & Referral Programs & Services Basic Needs Case Management Employment Services Children, Youth & Family Health & Wellness Immigration & Legal Adult Education & ESL Adjustment of Status/Green Card Domestic violence legal services General immigration legal assistance Naturalization/Citizenship Removal hearings Last Updated: Nov 25, 2025 Is this your organization? Request edit access.