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Ресурси для новоприбулих у Каліфорнії

Існує безліч ресурсів, але знайти саме ті, які вам потрібні, і саме тоді, коли вони вам потрібні, може бути непростим завданням. Ми склали список найбільш корисних посилань і ресурсів для новоприбулих до Каліфорнії, а також для соціальних працівників і членів спільноти, які їх підтримують.

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Trauma-Informed Care: A Primer for Refugee Service Providers

This Switchboard information guide introduces the core concepts and practices of trauma-informed care (TIC) for refugee service providers, case managers, and others working with newcomer populations. The resource explores how trauma can affect individuals throughout the migration journey, including pre-flight experiences, displacement, and resettlement. It outlines key trauma-informed principles such as safety, trustworthiness, collaboration, empowerment, and choice, while offering practical guidance for creating supportive, culturally responsive services that promote healing, resilience, and successful integration.

Джерело:

Switchboard

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Постачальники послуг

Program of Initial Resettlement (PIR) Timeline

This Switchboard resource provides a clear timeline of required activities under the Program of Initial Resettlement (PIR), from pre-arrival planning through the first 30 days and beyond. The guide highlights critical milestones, including housing preparation, airport reception, home visits, needs assessments, self-sufficiency planning, benefits enrollment, medical coordination, and other essential services. Designed for resettlement providers, the timeline serves as a practical reference for ensuring timely, compliant, and effective support for newly arrived refugees and Special Immigrant Visa (SIV) holders.

Джерело:

Switchboard

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Getting Started with the Program of Initial Resettlement (PIR): Pre-Arrival

This Switchboard tip sheet offers practical guidance and curated resources for completing key pre-arrival responsibilities under the Program of Initial Resettlement (PIR). Topics include case placement considerations, housing availability, employment opportunities, community capacity, transportation access, and preparation for clients with known medical needs. The resource helps providers make informed placement decisions, coordinate essential services before arrival, and establish a strong foundation for successful newcomer integration and long-term stability.

Джерело:

Switchboard

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Getting Started with the Program of Initial Resettlement (PIR): Post-Arrival

This Switchboard tip sheet provides a comprehensive overview of key post-arrival responsibilities under the Program of Initial Resettlement (PIR). Designed for refugee resettlement providers, it highlights resources and guidance related to case management, material support, home visits, needs assessments, service planning, direct assistance, housing, employment, school enrollment, and community integration. The guide serves as a practical starting point for staff seeking to meet program requirements while supporting newcomers on their path toward stability and self-sufficiency.

Джерело:

Switchboard

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Постачальники послуг

Strategies for Leveraging Volunteers and Interns in Newcomer Housing Services

This Switchboard tip sheet outlines strategies for using volunteers and interns to strengthen housing programs serving refugees and other newcomers. The resource covers volunteer recruitment and retention, role design, motivation factors, and best practices for assigning responsibilities that support housing stability efforts. It also provides examples of housing-related tasks, outreach activities, and project-based opportunities that can help organizations increase capacity, build community partnerships, and improve access to safe and stable housing for newcomer families.

Джерело:

Switchboard

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Bullying Prevention and Response When Supporting Refugee Students

Refugee and newcomer students may face unique challenges that increase their vulnerability to bullying, including cultural adjustment, language barriers, and migration-related stressors. This Switchboard resource explores the different roles involved in bullying situations, examines risk factors specific to newcomer youth, and highlights the connection between stress and bullying behaviors. Using a strengths-based approach, the training provides practical strategies for school staff and service providers to create safer, more inclusive learning environments and effectively support students who are experiencing or engaging in bullying.

Джерело:

Switchboard

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When Grief Is Complex: A Trauma-Informed Response to Loss in Newcomer Communities

Newcomers often experience multiple layers of loss, including family separation, displacement, cultural disruption, and the death of loved ones. This Switchboard training explores the relationship between grief, trauma, and traumatic grief, while highlighting how cultural beliefs, migration experiences, and systemic barriers can shape how individuals process loss. Participants learn trauma-informed, culturally responsive strategies for supporting clients experiencing grief and loss, while also recognizing the emotional impact this work can have on service providers themselves.

Джерело:

Switchboard

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SupportGuide.org Resource Hub for Service Providers

SupportGuide.org is a centralized resource hub designed to help service providers strengthen client support and community partnerships. The platform offers a searchable provider directory to connect clients with trusted services, an agency learning series featuring expert-led webinars, self-paced micro lessons, and a newsletter with timely updates and opportunities. SupportGuide helps organizations improve referrals, expand professional knowledge, and stay connected to resources that support newcomers, refugees, and diverse communities across California

Джерело:

Посібник з підтримки

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Partnership Planning Worksheet

The Partnership Planning Worksheet is a practical resource designed to help organizations clarify the services they provide, assess their strengths as community partners, and define their partnership needs. Through guided prompts and reflection exercises, users can develop a clear partnership pitch, identify potential collaboration opportunities, and strengthen referral and resource-sharing networks. Ideal for nonprofit organizations, service providers, and community groups, this worksheet supports relationship-building efforts that lead to more coordinated and effective support for clients and communities.

Джерело:

Посібник з підтримки

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Partnership Development Toolkit

The Partnership Development Toolkit provides step-by-step tools, worksheets, and templates to help agencies identify service gaps, define partnership goals, assess organizational readiness, and establish effective referral relationships. Designed for service providers, nonprofit organizations, and community-based agencies, the toolkit includes partnership planning exercises, readiness assessments, outreach templates, referral pathway planning tools, and key questions to support successful collaboration. This resource helps organizations create mutually beneficial partnerships that expand access to services, strengthen care coordination, and enhance community impact.

Джерело:

Посібник з підтримки

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OARS: Core Motivational Interviewing Skills

This visual resource introduces the OARS framework, a core set of motivational interviewing skills that help build trust, encourage meaningful conversation, and support positive behavior change. The guide highlights four key techniques: asking open-ended questions, affirming strengths and efforts, reflecting what has been shared, and summarizing conversations to strengthen understanding and next steps. It is a useful tool for case managers, service providers, educators, and anyone working in client-centered support settings. Large Font Size: https://static.wixstatic.com/media/f48a24_e764d10fe9444eefa8511cb1a8d772b3~mv2.png Small Font Size: https://static.wixstatic.com/media/f48a24_b4a0abd0bdb646a0823457cd7c89ab08~mv2.png

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Посібник з підтримки

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Public Charge Rule: What You Need to Know

This resource provides clear, up-to-date information about the public charge rule, including who it applies to, how immigration officials evaluate public charge cases, and the potential impact of receiving public benefits. It emphasizes that public charge does not apply to everyone and that benefits use does not automatically result in a green card denial. The guide also encourages individuals to seek trusted legal advice before making decisions about benefits and includes links to free and low-cost immigration legal services.

Джерело:

National Immigration Law Center

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Balancing Monitoring & Evaluation Priorities: Practical Tips on Data Collection for Compliance and Project Improvement

This practical guide helps organizations balance mandatory monitoring and evaluation (M&E) requirements with internal learning and program improvement goals. It offers strategies for identifying overlapping data needs, reducing staff burden, leveraging existing data sources, collecting client feedback efficiently, and creating sustainable systems for data collection and analysis. The resource is especially valuable for nonprofit and refugee-serving organizations seeking to use data effectively while maintaining compliance with funder expectations.

Джерело:

Switchboard

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Overview of Common Data Collection Methods

This resource provides an easy-to-use overview of six widely used data collection methods: document review, existing dataset review, individual interviews, focus group discussions, surveys, and observation. It outlines how each method works, the types of data it produces, typical costs, and key strengths and limitations, helping organizations select the most appropriate approach for evaluation, needs assessments, program improvement, and community engagement efforts.

Джерело:

Switchboard

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Steps to Take if Your DACA Renewal Is Delayed

Created by the National Immigration Law Center (NILC), this resource outlines important steps DACA recipients can take when a renewal application is delayed. The guide explains how to check case status, submit inquiries to U.S. Citizenship and Immigration Services (USCIS), seek assistance from elected officials, and access legal support. It is designed to help individuals maintain employment eligibility, understand their options, and navigate renewal challenges with accurate and timely information.

Джерело:

National Immigration Law Center (NILC)

Для кого найбільше підходить: 

Service Providers, Government Staff

Policy and Legal Updates Affecting Afghan Families: Provider Training Webinar

This Afghan Health Leadership Consortium training brings together national experts from Global Refuge, No One Left Behind, and PARS Equality Center to discuss current immigration policies affecting Afghan families. Topics include changes to Special Immigrant Visas (SIVs), refugee processing, humanitarian parole, travel restrictions, employment authorization, public benefits eligibility, family reunification, and legal advocacy efforts. The webinar is designed for service providers, community organizations, and refugee-serving professionals seeking to better understand policy developments and support Afghan clients navigating complex immigration and resettlement challenges. Provide your feedback on BizChat

Джерело:

Afghan Health Leadership Consortium (AHLC)

Для кого найбільше підходить: 

Service Providers, Government Staff

Motivational Interviewing One-Pager

This one-page resource introduces the core principles and practical skills of Motivational Interviewing (MI), an evidence-based, person-centered approach that helps individuals explore ambivalence and strengthen their own motivation for change. The guide outlines key concepts such as collaboration, empathy, autonomy, and change talk, while providing communication tools like open-ended questions, affirmations, reflective listening, and summarizing (OARS). Ideal for service providers, case managers, educators, healthcare professionals, and community partners seeking to foster meaningful, client-driven conversations.

Джерело:

Support Guide & Solvera

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Self-Care & Community Care

The Self-Care & Community Care micro-lesson offers guidance on building sustainable practices that support both personal wellbeing and collective resilience. Designed for service providers, community leaders, and helping professionals, this resource explores the importance of managing stress, preventing burnout, and fostering supportive relationships within communities. Participants will gain practical tools for balancing their own needs while continuing to provide effective support to the individuals and families they serve.

Джерело:

Посібник з підтримки

Для кого найбільше підходить: 

Service Providers, Government Staff

Importance of Documentation

The Importance of Documentation micro-lesson highlights the critical role that accurate, timely, and organized recordkeeping plays in human services and community support work. Participants will gain practical insights into documenting client interactions, tracking progress, maintaining compliance, and improving coordination among service providers. This brief training is designed to help professionals enhance accountability, support better outcomes, and ensure continuity of care for the individuals and families they serve.

Джерело:

Посібник з підтримки

Для кого найбільше підходить: 

Service Providers, Government Staff

CANP: July Resource Release

Newsletter that shares community updates, announcements, and important information relevant to for California newcomers, and the caseworkers and community members who support them.

Джерело:

Посібник з підтримки

Для кого найбільше підходить: 

Service Providers, Government Staff

Cultivating Positive Relationships with Landlords

This Switchboard guide provides strategies for developing successful landlord partnerships that support stable housing placements for refugees and other newcomers. The resource covers landlord outreach, addressing common concerns about renting to newcomers, navigating housing barriers, providing tenant education, and maintaining long-term landlord engagement. It also offers recommendations for proactive communication, relationship management, conflict resolution, and strengthening landlord networks over time. Designed for housing specialists, resettlement agencies, and community organizations, this guide helps providers create sustainable partnerships that increase access to safe, affordable housing for newcomer families.

Джерело:

Switchboard

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Постачальники послуг

Supporting Others, Sustaining Yourself: 4 Tips for Sustainable Client Support and Supervision

This Switchboard tip sheet offers practical strategies for refugee service providers and supervisors to build sustainable, trauma-informed practices that support both clients and staff. The resource explores how to establish healthy professional boundaries, apply client-centered and trauma-informed care principles, manage expectations, address compassion fatigue, and incorporate effective self-care practices. It also provides guidance for supervisors on fostering supportive team environments, promoting staff resilience, and creating workplace cultures that prioritize well-being. Designed for professionals working with refugees and newcomers, this resource helps organizations strengthen both service delivery and workforce sustainability.

Джерело:

Switchboard

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Health Care and Service Provider Collaboration Checklist

Developed by Switchboard in partnership with the Society of Refugee Healthcare Providers, this checklist offers a structured framework for strengthening collaboration between refugee-serving agencies and healthcare organizations. The resource covers partnership planning, referral processes, communication protocols, confidentiality and data-sharing practices, cross-training opportunities, resource coordination, and ongoing evaluation of collaborative efforts. Designed as a practical planning and implementation tool, it helps organizations create stronger referral pathways, improve care coordination, and expand healthcare access for refugees and other newcomer populations.

Джерело:

Switchboard

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Client-Centered Practice Fundamentals

This Switchboard webinar resource explores the foundations of client-centered practice in refugee and newcomer services. Participants learn how to place clients’ goals, strengths, and individual experiences at the center of service delivery while promoting autonomy, empowerment, and meaningful partnership. The training covers key principles of strengths-based, culturally responsive, and trauma-informed care, along with practical strategies for communication, goal-setting, referrals, and case management. Designed for frontline staff and supervisors, this resource supports more effective, respectful, and responsive services for refugees and newcomers.

Джерело:

Switchboard

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Talking About Substance Use with Newcomer Youth in Shared Living Environments

This Switchboard resource offers guidance for foster parents, group home staff, case managers, and other professionals working with newcomer youth in shared living settings. The tip sheet provides strategies for setting household expectations, addressing substance use concerns with curiosity and compassion, assessing impacts on the living environment, engaging youth in problem-solving, and determining when additional behavioral health or support services may be needed. Emphasizing relationship-building, cultural responsiveness, and youth-centered support, the resource helps providers respond effectively while maintaining trust and stability.

Джерело:

Switchboard

Для кого найбільше підходить: 

Service Providers, Government Staff

supportguide.org is a product of Solvera

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